FAQs

How can I contact you?

You can email us at support@mainelytidal.com. You can also chat with us with the online chat located at the bottom right corner of our website.

How do I change or cancel my order?

If production has not already started on your product, you may change or cancel your order. If production has begun, we can not change or cancel your order as the personalization process has already started. Please contact us at support@mainelytidal.com to inquire about changing or cancelling your order.

Do you offer bulk discounts?

Yes, we do offer bulk discounts. Pricing will depend on product and quantities. Please contact us at support@mainelytidal.com to discuss bulk pricing.

Do you offer gift wrapping?

At the moment, we don't provide gift wrapping services. However, be assured that our packaging, although simple, exudes charm and will undoubtedly make your recipient feel cherished. Typically, we encase our products, ensuring they're carefully arranged to create an impressive unveiling experience. You may also include a personalized message for your gift.

Do you include packing slips with prices?

No, we do not include packing slips. However, you may add a personalized message with your order.